How Live-in Care works

Tailored Live-In Care to suit Individual Needs

So that we can recommend the best EnViva Care service, we make an initial assessment of our clients’ needs, both personal and medical.

Our assessment process begins when you make your first contact with us. We talk to you about the service you want and begin to understand what we need to do to meet your requirements.

Our Care Manager will arrange a visit to discuss your needs further and to talk to you about what we can offer.

We will then conduct our thorough assessment including gathering information from all the people that play a part in our client’s life socially or medically in order to provide a bespoke, client focused service.

Once we have all the information necessary and understand our client’s needs, we will suggest suitable carers and begin to develop a Care Plan.

Our Care Plan will be developed and agreed to ensure that we all know what we aim to achieve. Our Care Plans are not fixed or inflexible. We develop an ‘open’ Care Plan that means that our clients can choose what they want to do, and how and when they want to do it.

We take on the daily responsibilities of providing care and ensuring that our clients remain safe and secure. We enable partners and families to spend time together enjoying the activities that they choose whilst we take care of the necessary daily duties and tasks.

When we begin our service, our care manager will introduce your carer to you and discuss your needs and wishes with them.

The EnViva management team will contact you regularly to make sure you are happy with every aspect of our service. We will visit you to talk in person about the service we provide and what we can do to improve your experience.

We are always available to talk to our clients and their relatives whenever they wish.

If you want more information about how live in care works then contact us.