“I am extremely grateful we decided to work with you because of your flexibility, responsiveness, and “can do” attitude.
“It is enormously helpful to work with an organisation you can trust and that is trying to help rather than one that seems determined to protect its existing revenue and avoid risk.
“We have been very impressed by both your organisation and your staff. You chose carers with the right skills for my parents’ needs. It was remarkable to see the improvement in my parents care and the cleanliness of their flat once you had taken on responsibility.
“As my mother’s condition deteriorated, I was impressed by the effectiveness of communication and your responsiveness in addressing the new challenges.
“I would have no hesitation in strongly recommending you to other people who have elderly and frail relatives with complex care needs.”
“I am writing to thank you for the wonderful carers that looked after our father. Thank you so much for all your support, you made it possible for our father to stay in his own home far longer than anyone imagined was possible.”
“I visited Mum yesterday. She is definitely better for a week at home. She is eating well and looking better. Her carer is doing a great job. So we are where we need to be at this point, so thank you for setting this up.”
“I would just like to say how great it is to be dealing with an agency who appreciates our situation. The stress levels have dropped off the scale since you took over.”
Jane, Midhurst, West Sussex
“I wanted to thank you for all your help. The dealings I have with EnViva Care are always easy and pleasant. Any problems or queries are dealt with promptly, efficiently and in a helpful, patient way. I particularly appreciate the personal visits Lucy makes to keep me fully informed of what’s taking place, in advance. I would not hesitate to recommend EnViva Care to anyone needing live-in care.”
“Catherine has been a god send… She has quite literally revolutionised mum’s existence and for the first time in many years allowed me to have a home/work life balance. She is a credit to you and EnViva. She has single-handedly navigated the mine field of social/ancillary private care, meeting resistance and remained focused and robust. She has cavaliered mums cause and has quite literally enabled so many positive changes, hoisting/wheelchair/language speech therapy/medication changes to name but a few. I know mum hasn’t been easy to manage but I can honestly say Catherine has been amazing. Thank you.”
Claire, Preston, Lancashire
“I am writing to thank you for the wonderful carers that looked after our father.
“Thank you so much for all your support, you made it possible for our father to stay in his own home far longer than anyone imagined was possible.”